More jobs. Less admin.

Backbone automates

your business.

BackBone Business Systems – Services

Your business is leaking
jobs. Let's fix that.

We build the automation systems that capture every lead, follow up every quote, and fill your calendar — so you can stay on the tools while your business grows itself.

Sound familiar?
Leads enquire, you're on the tools, they go cold
Quotes sent, never followed up, never confirmed
Missed calls go to voicemail — and to your competitor
No idea which jobs are still in your pipeline
BackBone fixes this
Every lead captured and followed up automatically
Quote reminders sent until they commit
Missed calls answered and leads booked — 24/7
Full pipeline view — always know what's next
0hrs+ Saved per week, per client
0 days Full setup, we handle everything
0 days When most clients see more booked jobs
1 replaces 0 Tools you're already paying for
Smart CRM & Pipeline
AI Receptionist 24/7
Lead Automation
Reviews on Autopilot
Smart Booking System
High-Converting Funnels
Missed Call Text-Back
Custom Automations
Email + SMS Sequences
No Contracts Ever
Smart CRM & Pipeline
AI Receptionist 24/7
Lead Automation
Reviews on Autopilot
Smart Booking System
High-Converting Funnels
Missed Call Text-Back
Custom Automations
Email + SMS Sequences
No Contracts Ever
What We Build

Six systems. Every gap plugged.
Your business on autopilot.

Each system is custom-built to your business. No templates. No guesswork. Just results.

Smart CRM
The Problem
Leads live in your head, on sticky notes, and in text threads. Jobs fall through the cracks and you don't even know which ones.
BackBone fixes this
  • Full pipeline — every lead, quote & job tracked
  • Automated follow-ups, no manual chasing
  • Full client history — every job, message & note
  • Replaces your spreadsheets and memory
Zero leads slipping through. One dashboard, total clarity.
AI Receptionist
The Problem
You're on a roof. The phone rings. Voicemail. That $4,000 job just called your competitor instead. Every missed call is money walking out the door.
BackBone fixes this
  • Answers every call — 24 hours, 7 days a week
  • Qualifies leads and books jobs automatically
  • Missed call text-back — instant SMS reply
  • Professional and on-brand every single time
Never lose a job to a missed call again. Not even at midnight.
Lead Automation
The Problem
New enquiries go cold because nobody followed up fast enough. You're too busy delivering work to chase the next lot — revenue stays unpredictable.
BackBone fixes this
  • Instant lead capture from web, social & ads
  • Automated Email + SMS follow-up within 60 seconds
  • Quote reminders sent until they commit
  • High-converting funnels to qualify & capture
A full calendar without lifting a finger.
Reviews & Reputation
The Problem
Your work is excellent but your Google profile doesn't reflect it. You forget to ask. Clients mean to leave one and never do. Competitors rack up 5-stars and get the calls.
BackBone fixes this
  • Automated review requests post-job via SMS + email
  • Google & Facebook reviews on autopilot
  • Past client reactivation — bring back lost customers
  • Referral prompts built into every post-job flow
The most reviewed, most trusted business in your area.
Bookings & Quotes
The Problem
Back-and-forth scheduling burns hours. Quotes go out and disappear. No reminders, no system, no follow-up. Jobs you should be winning go to someone else.
BackBone fixes this
  • Online booking — clients schedule themselves, 24/7
  • Automated quote delivery + follow-up reminders
  • Job confirmations + reminders to cut no-shows
  • Smart calendars — no double-bookings, ever
A calendar that fills itself. A pipeline that never stalls.
Website & Funnels
The Problem
Your website looks dated, doesn't rank on Google, and isn't converting visitors. Ad spend gets wasted because the page leaks leads before they ever contact you.
BackBone fixes this
  • Custom website built to rank and convert
  • High-converting funnels for ads and social
  • Every enquiry flows straight into your CRM
  • Mobile-first, fast, and built to impress instantly
More leads from the same ad spend. Your best salesperson, 24/7.
How It Works

We handle everything.
You just show up.

No tech headaches. No setup stress. We build it all — then it runs itself.

01
Free Strategy Call

We spend 20 minutes learning your business — where leads come from, where they fall through, and what a win looks like. No pitch. Just clarity.

02
We Build Your System

We design and build everything from scratch — CRM, automations, funnels, AI receptionist. Tailored to your trade, your team, your goals. You don't touch a thing.

03
Go Live & Grow

Your system goes live in 7–14 days, fully tested. We walk you through what matters, then it runs itself. Ongoing support included — we're partners in your growth.

Ready to build a business
that runs without you?

Book a free 20-minute strategy call. We'll map out exactly which automations will save you the most time and generate the most revenue — no obligation, no fluff, just clarity.

Book a Free Strategy Call
No contracts
Cancel anytime
We handle the entire setup
Ongoing support included
Common Questions

Frequently asked questions

BackBone replaces the 5+ apps you're juggling with one powerful system built for your trade. We automate your follow-ups, quote chasing, review requests, funnels, and bookings — so your business runs itself while you stay on the tools.

Our team handles the entire installation — CRM, workflows, automations, website builds. Most businesses are fully live in 7–14 days without you lifting a finger.

Most clients see more booked jobs within the first 30 days. Because follow-ups, quotes, and reviews happen automatically, you close more work with less admin — and build a reputation that keeps new work flowing in.

Not at all. BackBone was built so even the busiest tradie can use it without stress. We handle setup, training, and ongoing support — you just log in and watch it run.

Yes. BackBone replaces the 4–6 apps you're already paying for — Mailchimp, Calendly, review platforms, website builders — all in one system. One login. One cost. Everything connected.

No. We believe in earning your business, not locking it in. All plans are month-to-month. Most clients never leave because the ROI is obvious within the first month.

You're never on your own. Ongoing support is included. As your business grows, your system grows with it. We're partners — not just a vendor who disappears after setup.

Absolutely. Book a free strategy call and we'll walk you through exactly what your system would look like — built around your specific business. No pressure, no obligation.

© 2026. BackBone Business Systems. All rights reserved.