BackBone — NZ AI Receptionist
NEW ZEALAND'S PREMIUM AI RECEPTIONIST

Your business answers every call.
Even when you can't.

A premium AI receptionist for New Zealand businesses. Answers 24/7, qualifies leads, books appointments — in a natural NZ voice.

live call · +64 48 861 974
live
00:02
AI
Kia ora, you've reached BackBone. How can I help you today?
00:08
CALLER
Hi, I need to book a plumber for a leaking pipe.
00:12
AI
Of course. I can book you in for tomorrow morning at 9am — does that work?
00:18
CALLER
Yes, perfect.
00:21
AI
Booked. You'll receive a confirmation text shortly. Have a great day.
Built for New Zealand businesses across
Trades
Dental
Wellness
Hospitality
Beauty
Fitness
Professional
The case for change

Every missed call has a cost. We've built the answer.

The problem

Most callers won't leave a voicemail. They'll call your competitor.

BackBone

Every call is answered. Live. Professionally.

Within three rings, every caller hears a natural NZ voice — qualified, supported, and booked into your calendar.

The problem

40% of enquiries come outside business hours. Voicemail doesn't convert.

BackBone

Always on. Always booking. 24 hours, 7 days.

Weekends, weeknights, public holidays — your AI receptionist works the same shift, every shift.

The problem

A human receptionist costs $4,000+ per month and still goes home at 5pm.

BackBone

$200 per month. Indistinguishable from a human.

Premium NZ voices, custom-trained on your business. The cost of one missed job, every month — for unlimited coverage.

What it does

Built for the calls that matter most.

Every BackBone AI Receptionist is custom-trained for your business — no templates, no shortcuts.

24/7 call answering

Every call answered within three rings. Day, night, weekends, holidays — never a voicemail again.

3 rings
average pickup

Appointment booking

Books directly into your calendar with confirmations sent automatically.

Lead qualification

Asks the right questions, captures the right details. Only qualified leads reach you.

Recorded & transcribed

Every call recorded and transcribed. Full searchable history.

Missed call text-back

If someone hangs up, an instant SMS goes out. No lead lost.

How it works

Live in seven days.

A guided onboarding from first call to live deployment. We handle every part.

01

Discovery call

A 20-minute conversation about your business, the calls you receive, and what a perfect answer looks like.

~ 20 min
02

Custom build

We build your AI receptionist from scratch — voice, personality, FAQs, booking flow. No templates.

~ 3–5 days
03

Approval & launch

You hear it, approve it, we go live. Your AI starts answering calls within seven days of signing on.

~ 1 day
04

Bookings on autopilot

Every call answered. Every lead captured. Every appointment booked into your calendar — 24/7.

forever
The results

Real businesses. Real outcomes.

100%
Of calls answered, day or night. Compared to 38% with traditional reception.
7days
From sign-up to fully live. White-glove onboarding handled by our team end-to-end.
24/7
Always on, no breaks, no sick days. Including weekends, public holidays, and after-hours.
$200
Per month. No lock-in contract. One booking pays for itself in most industries.

"Booked a $6,500 job at 9pm on a Sunday. Paid for itself in the first week."

Mike T.
PLUMBING / AUCKLAND

"Every after-hours patient now gets booked instead of going to voicemail. No-shows dropped too."

Dr. Sarah R.
DENTAL / CHRISTCHURCH

"I thought it would sound robotic. It doesn't. My clients have no idea it's AI."

Jess P.
WELLNESS / WELLINGTON
Pricing

One plan. Everything included.

No lock-in contracts. Cancel anytime. Live in seven days.

AI RECEPTIONIST
$200 / month NZD
$300 ONE-TIME SETUP
  • Custom AI receptionist built for your business
  • Natural New Zealand voice
  • 24/7 call answering
  • Lead qualification & appointment booking
  • Every call recorded and transcribed
  • Missed call text-back included
  • Ongoing support and updates
  • No lock-in — cancel anytime
Book a discovery call

Never miss another call.

Book a free 20-minute discovery call. No pitch. Just clarity on whether this is right for your business.

Book a discovery call